Privacy Policy - LuxuryCarRental91
Privacy Policy - LuxuryCarRental91
Our Commitment to Privacy
- LuxuryCarRental91 values your privacy just as much as we value comfort and trust in our rides. This page explains how your information is collected, used, and protected when you book with us.
- We collect only essential details required for booking premium cars like Mercedes, BMW, Audi, and Range Rover for self-drive or chauffeur-driven services.
- By using our platform or calling our helpline, you consent to the use of your data in line with this Privacy Policy.
- We may modify this policy when new features or legal requirements come into effect. Please check this page for updates.
Information We Collect
- Basic details - such as your name and phone number shared during booking or inquiry.
- Trip preferences - including pickup and drop locations, car model preference (e.g., BMW 5-Series, Mercedes C-Class), and rental duration.
- Booking and payment status - trip dates, booking type, payment confirmation, or refund eligibility details.
- Support conversations - any call logs or messages exchanged with our support team for clarifications or post-ride feedback.
- Usage data - general, non-identifiable data like time spent on the website or the page visited, helping us improve site experience.
Purpose of Data Collection
- To manage and confirm your car rental bookings efficiently.
- To assign the right luxury vehicle and chauffeur as per your preference.
- To send real-time ride updates, confirmation messages, and trip reminders.
- To maintain service quality and handle customer feedback professionally.
- To comply with safety or legal obligations under Indian transport laws.
Communication and Updates
- By contacting LuxuryCarRental91, you consent to receive calls, SMS, or WhatsApp messages regarding your bookings and service status.
- We may also reach out for trip ratings or limited promotional messages. You can request to stop such messages anytime.
- We never use your number for third-party promotions outside our platform.
Cookies and Analytics
- We use basic cookies to enhance your browsing experience and improve website performance.
- Cookies help us remember car models viewed, preferred trip types, and optimize page load speed.
- You can disable cookies in your browser, but some booking features may work best with them enabled.
How and When We Share Information
- Limited data such as name and contact number may be shared with a verified chauffeur or partner solely for completing your booking.
- We do not sell or lease your information to marketing agencies or unrelated third parties.
- Disclosure will only occur if required by law or government authorities for safety or compliance reasons.
Information Protection and Security
- Your data is stored securely with restricted access to authorized team members only.
- We use safe handling procedures to prevent loss, unauthorized sharing, or misuse of personal data.
- Information is retained only for legitimate service, refund, or verification purposes and removed after a reasonable period.
External Website Links
- Our website may list partner or brand pages (e.g., Mercedes, BMW). These are external references, and their privacy practices are independent of LuxuryCarRental91.
- Always review their policies before sharing any information directly on those websites.
Your Rights and Preferences
- You can request correction or limited use of your details if you no longer wish to receive messages beyond booking updates.
- If you want your basic data removed after ride completion, contact our helpline for support.
Privacy for Minors
- LuxuryCarRental91 services are intended for adult users. Bookings involving minors should always be made by a guardian or authorized adult.
- We do not knowingly collect or store any information from individuals below 18 years of age.
Changes to Privacy Policy
- Our Privacy Policy may be revised as we expand services, introduce new cars, or adopt upgraded booking technologies.
- Any changes will be reflected on this page, and the updated date will show the latest version.
For questions related to privacy or data use, please call our customer assistance team at
+91 63555 70768.
