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LuxuryCarRental91 - Terms of Service and Disclaimer
Legal Notice and User Terms - LuxuryCarRental91
Understanding Our Service Terms
- Welcome to LuxuryCarRental91 – your trusted destination for renting premium and exotic cars across India.
- By browsing this website or confirming a booking, you agree to comply with these Terms of Service and Disclaimer.
- These terms outline how our services work, your rights as a customer, and our obligations as a luxury car rental platform.
- LuxuryCarRental91 reserves the right to update or modify this page without prior notice. We recommend checking it periodically before each booking.
Booking and Rental Conditions
- All bookings are confirmed only after communication with our booking team and receipt of the advance payment where applicable.
- LuxuryCarRental91 connects users with verified operators and chauffeurs providing luxury cars including BMW, Audi, Mercedes, Jaguar, and Range Rover models.
- Car images and features listed on the website are for representation only. The exact car, model, or color may vary depending on city availability.
- For self-drive bookings, valid ID proof and driving license are mandatory. For chauffeur-driven rides, ensure accurate pickup and drop details are shared in advance.
Pricing, Payment, and Refund Guidelines
- All fares shown include base rental cost and standard driver charges. Toll tax, parking fees, and interstate permits are charged separately unless specified as included.
- Rates may differ by city, season, or event demand. Special occasion pricing applies to wedding rentals and long-distance travel.
- Payments should be made only through verified payment options or directly to our authorized representative. Please retain your booking confirmation for any assistance.
- Refunds for advance payments will follow the cancellation terms displayed at the time of booking. Processing timelines may vary depending on the mode of payment.
Luxury Fleet and Vehicle Standards
- Our luxury cars are regularly inspected for cleanliness, comfort, and mechanical reliability.
- In rare cases of unavailability or sudden maintenance issues, a similar model or vehicle category will be arranged without extra charge.
- Decorations for weddings or events should be pre-approved. Cleaning or detailing charges may apply if decorations cause damage or stains.
User Responsibility and Conduct
- Customers are expected to treat the vehicle and chauffeur with respect and avoid any behavior that could lead to damage or delay.
- Smoking, alcohol consumption, or carrying illegal goods in the car is strictly prohibited.
- Deliberate misuse or violation of traffic laws will result in cancellation without refund and may attract penalties.
- LuxuryCarRental91 holds no liability for personal items left behind in the vehicle. Please check your belongings before trip completion.
On-Road Travel and Extra Charges
- Additional charges apply for waiting beyond the scheduled time, extended kilometers, or driver night allowances during overnight travel.
- For intercity or outstation rides, minimum kilometers per day are applicable as per the car segment and destination.
- If any toll, parking, or permit is paid on behalf of the customer, it must be reimbursed to the driver immediately.
Cancellations, Modifications, and No-Show
- Changes or cancellations should be informed as early as possible. Short-notice cancellations may attract partial or full retention depending on the booking type.
- If the customer fails to report at pickup within the grace time, it will be treated as a no-show and no refund will be processed.
- For wedding and corporate event bookings, special cancellation rules may apply and will be mentioned on the invoice or confirmation message.
Safety, Assistance, and Service Quality
- All chauffeurs undergo background verification and training to deliver safe and professional service.
- In case of breakdowns, flat tires, or unexpected delays, our team will coordinate immediate assistance or an alternate car where feasible.
- LuxuryCarRental91 is not responsible for delays caused by natural events, traffic restrictions, or force majeure conditions.
Communication and Consent
- By contacting or booking through LuxuryCarRental91, you authorize us to reach you via call, SMS, or WhatsApp for confirmations and support.
- We may contact you post-ride for feedback or to share offers relevant to your travel preferences.
- You can opt out of promotional communications by notifying our support team anytime.
Service Disclaimer and Limitation of Liability
LuxuryCarRental91 acts as a digital platform for luxury vehicle rentals and does not own or operate the cars listed on this website. Each ride is subject to local operator availability and conditions at the time of travel.
While we ensure verified partners and accurate listings, we cannot be held liable for last-minute mechanical issues, driver delays, or changes caused by third parties or traffic events beyond our control.
Missed flights, event delays, or personal losses due to such factors do not qualify for compensation. Customers are advised to plan travel with adequate time margin.
All data, visuals, and prices on this website are indicative and may change without prior announcement.
Governing Law and Jurisdiction
- These Terms of Service and Disclaimer are governed by the laws of India.
- Any dispute arising out of a booking or usage of our platform will be addressed amicably through discussion with our support team before any legal process.
Policy Updates and Revisions
- LuxuryCarRental91 may revise these Terms and Disclaimer at any time to reflect operational changes, safety improvements, or new legal requirements.
- The latest version of this page will always be considered final and binding.
